Opqo identifies assigned work orders using a combination of:

• User role
• Base query
• Assignment strategy.  

User Role

Users of the application will be identified as:

• A Technician: If they are a member of the STAMTECH Maximo security group
• A Manager: If they are a member of the STAMMGR Maximo security group

If a user is a member of both STAMTECH and STAMMGR groups, they will see work orders per both groups, below.

Base Query

The base query used for identifying work orders is as follows:

• Technicians: The base query for identifying work orders assigned to technicians is specified by the techwork query definition on the STAMWODETAIL object structure.
• Managers: The base query for identifying work orders assigned to managers is specified by the mgrwork query definition on the STAMWODETAIL object structure.

Assignment Strategy

The assignment strategies for technicians and managers are selected during Opqo installation.  These identify the specific Maximo methods used to assign work to a user.

Confirming the currently configured Assignment Strategies

You can confirm the currently configured Assignment Strategies as follows:

1. In Maximo, go to the Automation Scripts application
2. Open the automation script: STAUTOSCRIPT.STAMCONFIG
3. The top section of this script contains the assignment strategies selected during installation.

For example:

appConfig = {
  "general": {
    "assignment": {
      "technician": {
        "strategy": "LeadAssignmentStrategy"
      },
      "manager": {
        "strategy": "SupervisorAssignmentStrategy"
      }
    }
  }
}